Shipping & Returns

Shipping Costs:

All advertised pricing for Caravan, Pop Top, Camper and Motorhome Covers on our online store, as well as covers for accessories, include FREE SHIPPING Australia wide.

Order Confirmation:

As soon as your order is complete and your payment approved, you will receive an order confirmation e-mail. This means that we have received your order in our system and received confirmation of your payment.

We then submit your order details to the appropriate Supplier the same day. 

Order Shipment:

Our Suppliers will start processing your order either the same day or the next business day. You can expect your order to be ready for shipment as early as the next business day, but generally no later than two business days after order confirmation.

Once we have received shipping / tracking details we send these to you immediately.

Please allow up to 14 business days for delivery from the date your item leaves the warehouse.

Damages:

Please inspect the packaging of your item(s) upon arrival, or as soon as possible if you have authorised delivery in your absence. If you notice any damage pleased make note of it when signing for delivery, and take clear photos.

It is important to contact us quickly to advise of damaged items, so if this has occurred, please send clear photos to info@caravancovershop.com.au and we will help facilitate a Warranty claim if required. 

Cancellations, Returns & Refunds:

Orders canceled within 24 hours of being made will not incur a fee.

Orders canceled outside 24 hours of being made are subject to a $20 administration fee, whether or not the order has been shipped.

If the order has been shipped, the buyer becomes responsible for return shipping charges.

Please note that if a refund is payable it can only be issued using the original payment method used when placing the order.